Privacy Policy

1. Information We Collect

We collect information you provide directly when you:

• Submit a contact form or quotation request
• Register for technical webinars or events
• Subscribe to our newsletter
• Request calibration or repair services

This may include your name, company name, email address, phone number, and product interest.

2. How We Use Your Information

We use collected information to:

• Respond to your sales or technical inquiries
• Process quotation requests and service orders
• Send relevant product and service updates (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Authorized regional distributors to fulfill your inquiry
• Service providers who assist with website operations (hosting, analytics)
• Legal authorities when required by law

4. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and gather anonymous usage statistics. You can manage cookie preferences through your browser settings. We use analytics tools to understand how visitors use our website, helping us improve content and navigation.

5. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption for data transmission and access controls for stored data. However, no method of electronic transmission is completely secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, typically not exceeding 3 years from your last interaction with us, unless a longer retention period is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise these rights, contact us at [email protected].

8. International Transfers

Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact

For privacy-related inquiries, contact our Data Protection Officer at [email protected].